Bringing your old systems back to life
Crestron service and maintenance plans
Like any complex system, a Crestron automation system needs regular TLC to keep it at it’s best. Unfortunately, this sometimes gets forgotten after the original installation and system owners are left without someone to help. That’s where AVAST Solutions come in. We are experienced Crestron certified installers and engineers and we have service and maintenance plans to suit any system or budget.
AVAST Solutions are experienced in existing system takeovers and can easily, and quickly, bring an ailing or faulty Crestron system back up to all of it’s full working glory quickly and inexpensively.
Why cover your system with a maintenance plan
Keeps your Crestron system hardware up to date with firmware and software upgrades
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Mitigates system failures and faults before they happen
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Gives you fast response times if and when faults and failures do happen
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Gives you a single point of contact if the original installer is unavailable or non-responsive
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Protects your expensive, out of warranty systems with AVAST Solutions
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Gives you access to preferentially priced hardware when a replacement is needed
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Gives you an easy way to upgrade or improve your system as your needs change
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Gives you total peace of mind
Our Service & Maintenance Plans
Bronze
Simple service plans for small to mid size projects-
1 Annual engineer visit
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1 Annual programmer visit
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1 Annual client callout
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Additional callouts PAYG
Silver
Comprehensive coverage for mid-sized systems-
2 Annual engineer visits
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1 Annual programmer visit
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3 Annual client standard callout
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1 Annual emergency callout
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Additional callouts PAYG
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Reduced rate on replacements
Gold
Extensive coverage for larger, complex systems-
4 Annual engineer visits
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2 Annual programmer visits
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4 Annual client callouts
FastResponse
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3 Annual emergency callouts
FastResponse
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Additional callouts PAYG
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Reduced rate on replacements
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Remote system monitoring
Pay As You Go
The ideal budget solution for sporadic maintenance-
Engineer visits from £ 250
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Programming visits from £ 450
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Hardware replacements at list
- Annual Engineer Visits during normal working hours booked in for software and firmware upgrades. Appointments require 14 day window.
- Annual Programmer Visit during normal working hours to perform client requested system improvements or changes. Appointments require 14 day window
- Client Callouts for faults on the system which can be recovered by an engineer. Standard turnaround time is 3-5 days
- Emergency Callouts for faults on the system which can be recovered by an engineer. Standard turnaround time is 2-4 days
- FastResponse is our priority service which puts you top of the list. Response times aim to be 24-48 hours from ticket raise
- All prices excluding VAT at 20%.
Request A Call Back
Call us now on 0203 432 8448 or email us on enquiries@avastsolutions.co.uk to find out how our Crestron Home Automation solutions can do the thinking for your home.
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Send a quick enquiry
Interested in upgrading your home? Get in touch using our quick enquiry form and our friendly team of experts will get back to you with more information and a bespoke proposal.
